Role Summary

As a Product Manager, you’ll drive the vision, planning, and execution of Borderless Access’s research-tech products. This role requires deep engagement with internal teams, clients, vendors, and users to align business and market needs with digital product innovation. You’ll own the product lifecycle—from feasibility and scoping to delivery, go-live, and impact tracking—all while advancing user experience and business growth. 

Key Responsibilities

Vision & Strategy

• Define product outcomes focused on KPI impact: conversions, completes, MRC growth, and retention
• Conduct feasibility and sizing assessments, prioritizing features across roadmap sprints
• Leverage competitive analysis and market research to identify innovation opportunities including AI-led initiatives
• Translate business requirements into structured features/ epics and delivery plans 

Execution & Process Management

• Lead end-to-end sprint planning and execution as/with Scrum Masters and engineering pods
• Oversee UAT, go-live readiness, and post-launch reviews tied to stakeholder outcomes
• Track and report KPIs to leadership, ensuring alignment with business efficiency and revenue goals
• Continuously refine user experiences through customer feedback and platform metrics 

Stakeholder Engagement

• Collaborate with clients, vendors, integrators, and internal teams to guide feature delivery
• Align product updates with broader business process improvements and operational efficiency
• Communicate effectively across customer success, delivery, and tech teams throughout the product cycle 

Qualifications

• 6-10 years in product management, ideally within Digital, platform delivery, or research-tech environments
• Strong experience with feasibility, scoping, strategic planning, and stakeholder alignment
• Tools: JIRA, Confluence, analytics dashboards, Figma, and product discovery frameworks
• Exceptional communication, critical thinking, and decision-making skills
• Proven ability to lead product strategy while delivering measurable business impact
• Master’s in business administration preferred 

Preferred Experience

• Exposure to digital research platforms, panel recruitment, survey distribution, or global consumer insights systems
• Experience working with data teams on audience segmentation and predictive analytics

Proven success in launching features that drive engagement, retention, and operational scale across digital platforms