Business Analyst – Digital Research & Agile Delivery

Role Summary

Borderless Access empowers global brands through intelligent research platforms and agile solutions. As a Business Analyst, you’ll be the strategic conduit between insights, product, engineering, and delivery teams. You’ll translate Business needs and business goals into user-focused digital experiences—fostering alignment, velocity, and impact across agile sprint cycles.

Key Responsibilities

Discovery & Requirements

  • Conduct impact analysis to understand potential ripple effects of new features across research workflows
  • Partner with stakeholders across business and tech to gather, clarify, and groom product requirements
  • Prepare wireframes, user stories, and documentation that support scalable platform enhancements
  • Detail functional and non-functional requirements with clarity, precision, and traceability

 Execution & Delivery

  • Drive structured sprint planning, grooming, and backlog refinement to maintain team velocity
  • Support testing and validation of platform features through demos and walkthroughs
  • Coordinate post-release evaluations and recommend iterations based on KPIs and user feedback

 Collaboration & Communication

  • Act as a core liaison between engineering, business, and client-facing teams
  • Document product decisions, sprint outcomes, and platform metrics for stakeholder updates
  • Facilitate internal comms between product, data, and delivery leads to ensure transparency and momentum

 External Environment & Innovation

  • Advocate for user-first design and consumer-driven experiences throughout research touchpoints
  • Explore and adopt new digital tools that enhance automation, engagement, and insight generation
  • Collaborate with data science and insights teams to build intelligent segmentation and predictive workflows

 Qualifications

  • Bachelor’s degree in Business, Computer Science, Statistics, or related field; Master’s in Business Administration preferred
  • 3+ years of experience in business analysis within SaaS, digital platforms, or research tech environments
  • Proficiency in JIRA, Confluence, analytics dashboards, and mockup tools
  • Strong grasp of Agile delivery, KPI frameworks, and stakeholder management
  • Exceptional documentation, process mapping, and cross-functional communication skills

 Preferred Experience 

  • Exposure to digital research platforms, panel recruitment, survey distribution, or global consumer insights systems
  • Experience working with data teams on audience segmentation and predictive analytics
  • Proven success in launching features that drive engagement, retention, and operational scale across digital platforms
Job Types: Full time
Job Location: Bangalore

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