Role Summary

Borderless Access empowers global brands through intelligent research platforms and agile solutions. As a Business Analyst, you’ll be the strategic conduit between insights, product, engineering, and delivery teams. You’ll translate Business needs and business goals into user-focused digital experiences—fostering alignment, velocity, and impact across agile sprint cycles.

Key Responsibilities

Discovery & Requirements

• Conduct impact analysis to understand potential ripple effects of new features across research workflows
• Partner with stakeholders across business and tech to gather, clarify, and groom product requirements
• Prepare wireframes, user stories, and documentation that support scalable platform enhancements
• Detail functional and non-functional requirements with clarity, precision, and traceability

 Execution & Delivery

• Drive structured sprint planning, grooming, and backlog refinement to maintain team velocity
• Support testing and validation of platform features through demos and walkthroughs
• Coordinate post-release evaluations and recommend iterations based on KPIs and user feedback

 Collaboration & Communication

• Act as a core liaison between engineering, business, and client-facing teams
• Document product decisions, sprint outcomes, and platform metrics for stakeholder updates
• Facilitate internal comms between product, data, and delivery leads to ensure transparency and momentum

 External Environment & Innovation

• Advocate for user-first design and consumer-driven experiences throughout research touchpoints
• Explore and adopt new digital tools that enhance automation, engagement, and insight generation
• Collaborate with data science and insights teams to build intelligent segmentation and predictive workflows

 Qualifications

• Bachelor’s degree in Business, Computer Science, Statistics, or related field; Master’s in Business Administration preferred
• 3+ years of experience in business analysis within SaaS, digital platforms, or research tech environments
• Proficiency in JIRA, Confluence, analytics dashboards, and mockup tools
• Strong grasp of Agile delivery, KPI frameworks, and stakeholder management
• Exceptional documentation, process mapping, and cross-functional communication skills

 Preferred Experience 

• Exposure to digital research platforms, panel recruitment, survey distribution, or global consumer insights systems
• Experience working with data teams on audience segmentation and predictive analytics
• Proven success in launching features that drive engagement, retention, and operational scale across digital platforms