Survey on frequent travelers

This case study by the research team of Borderless Access details how we helped a leading airline company want to unravel the travel trends of consumers who have frequented the same airline at least 3 times a year. The client wanted to understand the perspectives of regular users and improve the infrastructure and its offerings for the customers. The extensive survey targeted frequent business or leisure travelers across India, China and Brazil. The research was a daunting task that came with a set of challenges. Not only the team overcame the challenges but also carried off quality delivery of results with full completes on time. Our comprehensive strategy to process client requirements gave us positive feedback from the client.